Resources

Resources for Advocating within DDD/ALTCS

Office of Individual and Family Affairs

DES/DDD Administrator

Leah Gibbs 602-316•1485 [email protected]

AHCCCS Administrator

Susan Kennard 623-213-6591 [email protected] [email protected]

Mercy Care Administrator

Laura Piontkowski 602-621-0110 [email protected]

United Health Care

Dawn McReynolds 602-255-8605 [email protected]

Customer Service

DES DDD Customer Service Center Toll Free: 844-770-9500 TTY/TDD: 711 Fax: 602-542-6870 [email protected]

Mercy Care Customer Service 800-624-3879

United Health Care Customer Service 800-348-4058

DDD Health Plan Member Liaisons

Mercy Care Member Liaisons

Janet Holtz 602-453-6026 [email protected]

Summer Kamal • Behavioral Health 480-340-5205 [email protected]

United Health Cater Member Liaisons

Elizabeth Hightower 602-255-7078 [email protected]

Rosemarie San Nicolas 602-255-1608 [email protected]

Ombudsman

DDD Ombudsman

Joan McQuade 480-353-8538 [email protected]

Office of the Ombudsman 602-364-2860 Toll free at 866-362-2837 [email protected]

1717 W. Jefferson Street

Mail Drop 1183

Phoenix, AZ 85007

Workforce Ombudsman Including VOC Rehab and Workforce Innovation & Opportunity Act (WIOA) Title I Adult, Dislocated Worker, and Youth programs: [email protected]

DDD Townhall Meetings View DDD Upcoming and Past Townhall Meetings

Upcoming DDD Events View Upcoming DDD Events – DDD Townhall Meetings, Developmental Disabilities Advisory Council Public Forum, Developmental Disabilities Advisory Council and more!

Disability Rights Arizona DRA – Resources – Find templates on multiple topics!